
| Shipping / Delivery | |
| My order arrived damaged. What should I do? | |
| Please contact Noninmedical.com Customer Service department within 72 hrs to file a claim. | |
| What do you charge for shipping? | |
| Shipping costs are calculated based on the size of your order and where it's shipping to. Please utilize our shipping calculator for an estimate. | |
| Has my order shipped? | |
| Click the "my account / order status" link at the top right hand side of our site to check your orders status. | |
| What type of shipping methods do you use? | |
| We ship via U.S. Postal Service Priority Mail. Priority Mail is usually 7 - 14 days including Saturdays, but may occasionally take up to 21 days. *Please note: Noninmedical.com does not process orders during weekends or holidays. |
|
| Can I use a PO Box as shipping address? | |
Yes, USPS allows us to ship to PO Boxes. |
|
| What should I do if an item is missing from my order? | |
| First, double check the contents of the box with your packing slip. If the item is not showing on the packing slip, the item was not ordered. If the item is on the packing slip, but not in the box, contact a Noninmedical.com Customer Service associate within 72 hrs. | |