Find quick answers to your questions below...
Creating / Maintaining Your Account
• How do I set up a new account?
• How do I edit my account information?
• I forgot my password.
General Questions
• Does Noninmedical.com have a walk-in retail store or will call facility?
• Does Noninmedical.com offer technical assistance?
• What information do I need to provide Customer Service when I call, email or fax?
• Where do I go if I have a question on my charges?
• How can I get a copy of my receipt/invoice?
Contact Us
• How do I contact Noninmedical.com?
• What information do I need to provide Customer Service when I call, email or fax?
Ordering Information
• After I place an order with Noninmedical.com, how will I be advised of the order’s progress?
• Can I add, change or remove items from my online order after it has been submitted?
• Canada Customs Duties
• Does Noninmedical.com accept fax or email orders?
• How can I check my Noninmedical.com order status online?
• How do I use Noninmedical.com’s shopping cart?
• How long does it take to process an order?
• I am experiencing trouble adding items to my shopping cart. What can I do?
• I checked my order status online and saw that my order has been cancelled. Why?
• I think I may have accidentally placed a duplicate order. What should I do?
• What form of payment does Noninmedical.com accept?
• What happens if an item is backordered?
• How much is my shipping?
• When will my credit card be charged?
Shipping / Delivery
• My order arrived damaged. What should I do?
• What do you charge for shipping?
• Has my order shipped?
• What type of shipping methods do you use?
• Can I use a PO Box as shipping address?
• What should I do if an item is missing from my order?
Privacy / Security
• Is the Noninmedical.com website secure? What security features are in place to safeguard my personal information?
• Will my personal information be sold?
Warranty Information
• Choosing the right fingertip oximeter.
• What does the warranty include?
Return Policy
• My order never arrived.
• When will my credit appear on my account?
• An item is missing from my shipment.
• How do I return an item?


Innovative Vital Sign Monitoring - Nonin Medical Inc.